Returns
If for any reason you are not satisfied with your Neutrogena® product, please contact our Consumer Care Center within 30 days of purchase at 1-800-582-4048 so we can assess your specific return case and provide instructions on next steps.
*If you bought the product 30 days prior to April 1st, 2024, you are still eligible for the previous return policy.
Shipping Errors and Damages
Please call us at 1-888-984-2464 or email us if your order arrived damaged or a packing error occurred.